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NOTICE OF PRIVACY PRACTICES

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.  Please review it carefully.

Understanding Your Health Record/Information
Each time you are admitted to our hospital or nursing home, a record of your visit is made.  Typically this record contains your symptoms, examinations, test results, diagnoses, treatment, and a plan for future care or treatment.  This is often referred to as your medical record and serves as a:

  • basis for planning your care and treatment;
  • means of communication among health professionals who take care of you;
  • legal document that describes the care you receive;
  • verification that services we bill for are actually provided;
  • tool to educate health professionals;
  • source of data for medical research;
  • source of information for public health officials who work to improve the health of the nation;
  • a source of data for facility planning and marketing, and;
  • a tool we use to work to improve the care we provide and outcomes we achieve.

By your knowing what is in your medical record and how information is used helps you to:

  • ensure its accuracy;
  • better understand who, what, when, where, and why others have access to your health information, and;
  • make more informed decisions about authorizing others to receive your information. 

What Rights You Have Regarding Your Health Information
Your medical record is the physical property of Virginia Regional Medical Center but the information belongs to you.  You have the right to:

  • request restrictions on how we use and disclose your information, though we are not required to agree to the requested restriction;
  • obtain a paper copy or e-mail of this notice;
  • request to see and get copies of your information;
  • request a change or addition to your information;
  • ask for a list of disclosures we made for up to six (6) years beginning April 14, 2003 (see exceptions listed below);
  • request to  receive your information at alternate locations or by alternate means, and;
  • revoke your authorization to use or disclose information.

We may ask you to make requests in writing.  If you request copies of information, we may charge a reasonable fee to cover the cost of generating copies.  If you request an amendment to your information, or request restrictions on how we use or disclose your information, we are not required to grant all such requests.

Exceptions to accounting of disclosures:
We are not required to give you a list of disclosures made:

  • to carry out treatment, payment, and health care operations;
  • to you as the subject of the information;
  • to our facility directory;
  • when you specifically authorized release of information, and;
  • to doctors and other health care professionals involved in your care.
Our Responsibilities
Virginia Regional Medical Center and Convalescent Center is required to:
  • maintain privacy of your health information;
  • provide you with this notice of our legal duties and privacy practices;
  • abide by the terms of this notice;
  • notify you if we are unable to agree to a requested restriction;
  • accommodate reasonable requests that you make for communicating your information by alternate means or alternate locations, and;
  • provide a timely response to your written request
    1. to access or copy records within 4 days
    2. to amend  your records within 30 days.

We have the right to change our privacy practices or make new provisions for information we maintain.  These changes will apply to the health information we already have.  Before we make an important change to our policies, we will promptly change this notice and post a new notice in our lobby.  You can also request a copy from the Privacy Officer by calling 218-749-9474 or view changes on our Web site (www.vrmc.org).

We will not use or disclose your information without your authorization, except as described in this notice.

How You Can Obtain More Information or Report a Problem
If you have questions and would like more information, contact the Privacy Officer by calling 218-749-9474.

If you think that we have violated your privacy rights or if you disagree with a decision we made about access to your health information, you have several options:

  • file a complaint with the Privacy Officer (218-749-9474);
  • send a written complaint to the Secretary of the Department of Health and Human Services:
    Region V, Office for Civil Rights
    Department of Health and Human Services
    233 N. Michigan Ave., Suite 240
    Chicago, IL  60601
    Voice Phone (312) 886-2359
    FAX (312) 886-1807
    TDD (312) 353-5693
    E-mail:
    OCRComplaint@hhs.gov
  • file a complaint with the Minnesota Department of Health:
    Office of Health Facility Complaints
    85 East 7th Place, Suite 300
    P.O. Box 64970
    St. Paul, MN  55164-0970
    Fax:  (651) 215-8702
    Telephone:  1-800-369-7994
    E-mail: 
    www.health.state.mn.us

There will be no retaliation for filing a complaint.

 Uses and Disclosures that do not require your Authorization

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